Sewage Cleanup in Pomona, CA - Clean and Dry Restoration

I cannot express enough appreciation for Clean and Dry Restoration. When my home was recently flooded, they took care of everything. While I was at work and my wife was... read more out of town, a pipe burst, causing water to flood the second-story floors, the exterior walls, and the garage. Water was also pouring out of the garage.  There was so much damage that I had to vacate my home for three weeks! They carefully and respectfully packed ALL of our possessions. They took care of all the labor required to dry out and reconstruct our home.  We need new subfloors, baseboards, door frames, doors, dry wall, tiling, and carpeting, in addition to interior painting. They also constructed a small fence in our yard so I could bring my two dogs home to be on our property while I worked, saving me the cost of day care five days per week.  Everything was performed professionally and with attention.  The owner came to my residence the evening of the flood and led me through the necessary preparations. He presented me to the men who would care for me, my possessions, and my residence. Elaine, who allowed me to contact her at any time of day or night, was always available to answer my questions, listen to my concerns, and graciously tolerated a few of my emotional breakdowns.  I would recommend Clean and Dry Restoration to anyone in need of their services. You will not regret this. Thank you, thank you, thank you!

Where do I even begin... Josh and his crew at Clean and Dry Restoration are outstanding. If you don't have the time to read about my personal experience with Clean... read more and Dry Restoration, just know this: THEY DELIVER EXCELLENCE IN EVERY ASPECT, FROM PERFORMANCE TO RESULTS TO CUSTOMER SERVICE. Need I elaborate? I received an emergency call from the tenant of our rental home regarding a water leak in the laundry area. I quickly contacted Clean and Dry Restoration, and a few hours later, they dispatched someone to assess the situation. It turned out to be a long-term leak, marking the beginning of a lengthy project. They began the following day by set up shop, closing off the laundry area, and getting to work. Not long after, I received a phone call from Clean and Dry Restoration informing me that they observed the linoleum peeling up in one of the bathrooms as well as the growth of MOLD. I was in a state of shock and required therapy, which I didn't realize was so common and such a significant part of their job. A few weeks later, I received another phone call from Clean and Dry Restoration informing me that the tenant had asked them to investigate a foul odor coming from under the kitchen sink, which turned out to be another MOLD nightmare. Okay, I about had a heart attack when I learned that the explanation for the leak was that it was a long-term problem with substantial damage.  Consequently, the project became overwhelming, and one can only imagine the financial and emotional burden involved. I became acquainted with everyone in the office on a first-name basis, and if I required information, I was always greeted with a smile. Due to the fact that this got litigious, my lack of organizational skills made this a difficult task. A few months later, we were actually issued with a small claims lawsuit by the renters, and I had to rely on the team for an extraordinary level of help — much above what was required. Sue was busy emailing me photo files and spending extra time with me in the office to explain each shot so that I had a complete understanding of its significance.  Yesterday was the court session, and Josh was scheduled to testify as an expert witness. I've never in my life witnessed someone so composed and collected, especially while being verbally assaulted by the tenant. He spoke with candor, conviction, and the utmost sincerity. I am impressed and keep talking about it. As articulate as I am, it is easy for me to become emotional in court (which is not a place I've spent much time) and I've definitely picked up a thing or two—- 1.bring Josh 2.bring Josh and retain the services of Clean and Dry Restoration.  We do not yet know the outcome of the hearing, but I can assure you that Clean and Dry Restoration ultimately made a difference. They managed the job from start to finish, and I am grateful for their assistance.They have integrity and high standards of work, and I can't say enough AMAZING things about their entire staff, so thank you so much, and I will absolutely 100% recommend you to all of my family and friends, as well as those I don't know who need to hire a company with values and honest, hard-working people who truly care. They also assisted us financially. You can only imagine how much work they ended up doing on the house, which is now nearly brand new after being renovated in so many sections, in order to guarantee that it is mold-free.

When I called Clean and Dry Restoration about my water damage, they came out very quickly. Josh and his team were very skilled and focused on helping customers. They didn't... read more take long to get my bathroom ready for the water damage cleanup. He also helped me get in touch with my insurance company so I could file a claim. Everything got done on time. I'm very happy with the services they offer and will use them again if I need to.

These gentlemen are a shining example of how to provide excellent restoration service to customers and how to work hard. In particular, Anthony is always happy to teach, help, and... read more answer any questions that any of us may have.

John and his team were outstanding! The service technicians arrived within an hour of my initial call. Very thorough and considerate of cost (which I appreciated because I wasn't going... read more through my insurance company). If you have a water damage emergency, you should call this company first.

I'm so glad I was able to find Clean & Dry Restoration to fix up my kitchen. I had a flood disaster and the way they handled it was great.... read more My technician, Jack, was very friendly and professional, making me feel at ease and sure of him. Jack kept me informed throughout the whole process, taking care of my insurance information so I didn't have to worry about it. They were great and also understanding. I can't recommend them enough.